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Mapsource 6.7 Update. "find" Error


Fire Eater

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The other day I updated my Mapsource to the 6.7 version. Tried searching for an address today to have the program lock up and an error message pop up saying copy error message to clipboard and forward to tech support or call the 1-800 number. Great...! of course the 1-800 number is constantly busy, so I sent the email thinking that I would not hear back any time soon or I would get some automatic generic reply. To my surprise they emailed back almost immediately.

 

Thank you for contacting Garmin International. I'd be happy to help you with that. This error is new to Mapsource v6.7 and our software engineers are aware of the issue. It should be fixed the next version of Mapsource that comes out. For now, the fix for it is to search for the address without putting the country into the field. Leave it blank. It will find the address anyway and this time not give the error message. If there is anything else we can help you with, please let us know.

 

Best Regards,

 

Ryan M.

 

GARMIN International

 

Product Support Web Content Specialist

 

techsupp@garmin.com

 

) 1-800-800-1020

 

) 1-913-397-8200

 

Fax 1-913-440-5488

 

: <http://www.garmin.com/>

 

Thanks for the speedy reply

 

Fire Eater :rolleyes:

Edited by Fire Eater
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