+W4G_SOTAGoat Posted November 10, 2005 Share Posted November 10, 2005 I won an eTrex Legend C and auto power adapter at a sporting clays shoot this past weekend. When I got home, I noticed the power adapter was broken. I emailed Garmin on Monday and received a message back that they would be sending me a replacement adapter and that I didn't even need to return the old one. To my surprise, I get home today (Thurs) and the adapter is at my doorstep. I couldn't have asked for better service! Quote Link to comment
+jacques0 Posted November 10, 2005 Share Posted November 10, 2005 It would be good to send them an email (or better yet, a hand-written note) praising them for the service. It's always good to acknowledge and encourage good customer service. Quote Link to comment
+Rubberhead Posted November 10, 2005 Share Posted November 10, 2005 Most Garmin customers have similar stories. I have a couple myself. Quote Link to comment
+Sputnik 57 Posted November 10, 2005 Share Posted November 10, 2005 Another "Garmin has great service" thread. Ho hum. They almost always get top marks around here. It was one of the things that convinced me to get my 60C. Quote Link to comment
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