Bo.T.L. Posted December 31, 2008 Share Posted December 31, 2008 I need an advice concerning one of my coins activation. Is it possible to deactivate the geocoin, which was activated as a mistake and has no log? I received new geocoins from geocoinclub.com and when activating it I changed one of the letters in its tracking number (D instead of Q, they were really so small). I received the activation code, but I found out too late by its name that it is completely different coin owned physically by someone else. Unfortunately to cancel the activation process was not possible. Thanks for Advice. Bo.T.L. Quote Link to comment
+WRITE SHOP ROBERT Posted December 31, 2008 Share Posted December 31, 2008 I need an advice concerning one of my coins activation. Is it possible to deactivate the geocoin, which was activated as a mistake and has no log? I received new geocoins from geocoinclub.com and when activating it I changed one of the letters in its tracking number (D instead of Q, they were really so small). I received the activation code, but I found out too late by its name that it is completely different coin owned physically by someone else. Unfortunately to cancel the activation process was not possible. Thanks for Advice. Bo.T.L. There is a way by contacting Groundspeak...(They will do it for you). I'm not sure exactly who to contact, but someone will chime in soon to give you specifics. Quote Link to comment
Maine Family Posted December 31, 2008 Share Posted December 31, 2008 This is who you would email. contact@geocaching.com Quote Link to comment
+slowdownracer Posted December 31, 2008 Share Posted December 31, 2008 It sounds like you got the wrong activation code for the wrong coin, not the one you actually have. You should still be able to retrieve the actual activation code for your coin by using the real tracking number on the coin and continue as usual. Quote Link to comment
Bo.T.L. Posted December 31, 2008 Author Share Posted December 31, 2008 It sounds like you got the wrong activation code for the wrong coin, not the one you actually have. You should still be able to retrieve the actual activation code for your coin by using the real tracking number on the coin and continue as usual. Yes, of course. I activated geocoin which I actualy have too, but I have on my Profile misactivated geocoin included. And this is a real problem. Quote Link to comment
Bo.T.L. Posted December 31, 2008 Author Share Posted December 31, 2008 This is who you would email. contact@geocaching.com Yes. I sent email to Groudspeak three weeks ago, but i don't have a reply yet. Quote Link to comment
+WRITE SHOP ROBERT Posted December 31, 2008 Share Posted December 31, 2008 This is who you would email. contact@geocaching.com Yes. I sent email to Groudspeak three weeks ago, but i don't have a reply yet. I've heard that they get Thousands of emails every day, so it may take some time to get the problem fixed. You may try sending them one more note. Make sure to explain clearly that you have mistakenly activated a Coin that does not belong to you. Quote Link to comment
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