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Caches won't load


jbell1033

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This morning I deleted all stored not found geocaches from my Garmin etrex Vista HCx. I connected to my MacBook pro, uploaded the latest communicator for Mac and prepared to upload several caches. When I click on "send to my GPS" I get the screen that tells it successfully found my unit. When I click on "write" it tells me it has successfully written to my GPS. The when I toggle from "find" to "geocaches" it tells me "NONE FOUND" under the geocache list. I'm sure I did something to cause this, but I can't seem to get it fixed. I've used this GPS successfully for two years and never had a problem. I'm using a macbook pro running osx 10.7.2 Can someone help? Thanks, John

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Try "Search by name", if the caches are not near, they don't show up if you are in Search by my location"

Thanks for the suggestion, but before I deleted all the caches, even the ones I'd loaded for Oregon still showed up. I was deleting each one individually when I thought I game the system by deleting them all. I've tried caches from with one mile. Nothing shows. I'm in Arizona.

Edited by jbell1033
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You aren't the only one. I'm running a Mac with Lion, the current Garmin Communicator Plugin...and I've been trying for three days to figure it out why my "loaded" caches aren't showing on my Etrex Legend HCx. I thought maybe an issue with Firefox, but I had the same issue with Safari.

 

I am essentially doing the same thing as you to get this to load...going to another computer. I'm booting up / updating my old Windows 7 laptop to work this as I type here. NOT ideal.

 

If you hear anything more from Garmin, please let us know.

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What jbell posted in Post #4 above (Garmin Communicator working incorrectly with Lion OS) is the issue. Do a problem report with Garmin Support so they know of it.

 

I did get my Windows 7 laptop spooled up and it loaded just fine. Trouble seems to be specific to Lion AFAIK.

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I too started having trouble with the Communicator plug-in. It seemed like the older one was working just fine, but now when I hit the "write" button, it gives me something that looks like this:

 

/Library/Internet Plug-Ins/GarminGpsControl.plugin/Contents/Resources/GPX10toGPX11.xsl

 

This is using OS X Lion and Firefox 9

 

As for a work-around, it you save the GPX file, (or files from a pocket query) you can load them using Garmin Basecamp or I actually use a program called MacCaching (http://www.maccaching.com/) which works well.

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Don't mean to spam this thread, but I received an email update from Garmin concerning this. Paste is below.

 

BTW, thanks John.

 

//email follows//

Thank you for contacting Garmin International.

 

We have been made aware of the issue and are working toward a fix. Currently, it seems that only the geocaching sites are seeing this issue on the Mac. All other Garmin sites should be able to use the Communicator Plugin 4.0.1 on a Mac without issue. Please let me know if you have any other questions.

 

With Best Regards,

Sam T

Software Support Specialist

Software Team

Garmin International

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I too, received a reply:

 

Unfortunately, this is an issue we have been able to duplicate on our end. The issues lies with the latest version of the Communicator Plugin on the newer Mac computers. We are working as soon as possible to resolve this issue with the Plugin, but unfortunately I do not have a time of when we expect to have an updated Communicator Plugin available. Please keep checking this page to see when we have released a newer version of the Communicator Plugin:

http://www8.garmin.com/support/download_details.jsp?id=3739

The current version is 4.0.1, so when this number is higher the issue should be resolved.

In the meantime, you can manually send the Geocaches with our free application BaseCamp:

From the Geocaching websites, save the geocaches as .GPX files

Import this file into BaseCamp. To download BaseCamp, please visit our site here: http://www.garmin.com/us/products/onthetrail/basecamp

You can then transfer the Geocaches within BaseCamp to the eTrex Vista HCx

 

Please let us know if you need further assistance with BaseCamp and the GPX files.

Have a good week, and please reply for further assistance.

With Best Regards,

Joel An.

Software Support Specialist

2nd Shift Software Team

Garmin International

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Well, it looks like coggins has the solution at least for the time being. He didn't explain what his link was but simply the old plug-in will work with Lion on the Mac. Go through the download process and disregard anything that tells you that a newer version is available. It's working for me now.

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