ertyu Posted August 9, 2013 Share Posted August 9, 2013 Getting a lot of connection reset server error messages the last couple days. Multiple different computers, operating systems, browsers and internet connections. Quote Link to comment
+thebruce0 Posted August 9, 2013 Share Posted August 9, 2013 Same here. Theory: "Connection reset" every time a new browser session is started? I've had it now in the forums and on geocaching.com. After getting the error, a refresh fixes it. After waiting a while, the error returned (and likewise a refresh fixed it). Quote Link to comment
+larryc43230 Posted August 9, 2013 Share Posted August 9, 2013 Same here. Theory: "Connection reset" every time a new browser session is started? I've had it now in the forums and on geocaching.com. After getting the error, a refresh fixes it. After waiting a while, the error returned (and likewise a refresh fixed it). Here, too. Been seeing this whenever I start a new browser session and try to open a new page on either the geocaching or forums site. Firefox 23.0, Windows 7 Home Premium. A refresh usually fixes it; just now, I had to refresh twice before the page would display. --Larry Quote Link to comment
+Isonzo Karst Posted August 9, 2013 Share Posted August 9, 2013 Thanks for posting, I've been seeing this constantly today, but was thinking it might be on my end. Quote Link to comment
+cheech gang Posted August 9, 2013 Share Posted August 9, 2013 Same here Windows XP, IE8. Quote Link to comment
Pup Patrol Posted August 9, 2013 Share Posted August 9, 2013 Same here, both forums and geocaching.com not really surprising, is it? B. Quote Link to comment
+cerberus1 Posted August 9, 2013 Share Posted August 9, 2013 Did it again while I was trying to add in. 502 error bad gateway for me every other page. Quote Link to comment
+Kacher82 Posted August 9, 2013 Share Posted August 9, 2013 It's happened a couple times for me, in this session. I figured it was on my end, but if others are seeing it, maybe it's not. Reloading the page gets it. Quote Link to comment
+DanPan Posted August 9, 2013 Share Posted August 9, 2013 (edited) Same issue here on GC.com homepage and forum. A refresh fixes it. Edited August 9, 2013 by DanPan Quote Link to comment
+DanPan Posted August 9, 2013 Share Posted August 9, 2013 (edited) If you look at status.geocaching.com : Avg. response time last 7 days 505 ms Avg. response time today 679 ms (= increase +35%) Edited August 9, 2013 by DanPan Quote Link to comment
Pup Patrol Posted August 10, 2013 Share Posted August 10, 2013 Same issue here on GC.com homepage and forum. A refresh fixes it. Yes, but then it happens again, and you need to refresh again, then it happens again and you need to refresh again....and on and on and on. It's not consisitent, but it's been happening all day. B. Quote Link to comment
ertyu Posted August 10, 2013 Author Share Posted August 10, 2013 Likely related, I'm seeing lots of duplicate logs posted, I think via the API. Quote Link to comment
+Dgwphotos Posted August 10, 2013 Share Posted August 10, 2013 When I launch an API call via GSAK, it gives a no response error and retry at the beginning, then once I request the retry, it runs as normal. Perhaps they are connected? Quote Link to comment
+Mudfrog Posted August 10, 2013 Share Posted August 10, 2013 I've been getting this alot when i click on a link. It's happening on both gc.com and the forums. The web address you entered could not be found [more information] You were trying to go to http://www.geocaching.com/profile/?id=50153 Is this error the same as what this thread is about? Quote Link to comment
+ClimbGuy Posted August 10, 2013 Share Posted August 10, 2013 I've been experiencing it a lot today also. I've never experienced this on this site before but both on my home computer and from my office at work cache page links, and page content is frequently failing to load and then refresh loads the page. Using Windows 7 with Chrome both at home and at work. Quote Link to comment
+Kacher82 Posted August 10, 2013 Share Posted August 10, 2013 (edited) I've been getting this alot when i click on a link. It's happening on both gc.com and the forums. The web address you entered could not be found [more information] You were trying to go to http://www.geocaching.com/profile/?id=50153 Is this error the same as what this thread is about? The error I've been getting is "the connection was reset while the page was loading". If I hit "retry" it loads fine. It's happened on two different computers at two different places. Both systems run Windows 7 and Firefox. Edited August 10, 2013 by Kacher82 Quote Link to comment
+lodgebarn Posted August 10, 2013 Share Posted August 10, 2013 For me it only seems to be when clicking on a link. Come on GS give as an update please. Quote Link to comment
Spatial Distortion Posted August 10, 2013 Share Posted August 10, 2013 I've been experiencing it a lot today also. I've never experienced this on this site before but both on my home computer and from my office at work cache page links, and page content is frequently failing to load and then refresh loads the page. Using Windows 7 with Chrome both at home and at work. Same problem here for days now. On the East Coast Quote Link to comment
+Harry Dolphin Posted August 10, 2013 Share Posted August 10, 2013 I started seeing it yesterday. This morning it is running 50% of the forum threads. Also happened yesterday logging cache finds. On a friend's computer with Windows XP. Thanks for the advice for the reset. Internet Explorer cannot display the webpage What you can try: Diagnose Connection Problems More information Quote Link to comment
+technetium Posted August 10, 2013 Share Posted August 10, 2013 Same here (NL) for a few days. Came to this forum to check if there was a solution or so. Response of GS is as expected (none) Quote Link to comment
Mr.Yuck Posted August 10, 2013 Share Posted August 10, 2013 Same here, both forums and geocaching.com not really surprising, is it? B. Been getting it like crazy. And I'm most shocked in the forums as well, which we've been told is a separate server. And uses 3rd party forum software, although it's been modified. Which is why we're told we can't have tapatalk. Sorry, that last one was a little off topic. Quote Link to comment
Mr.Yuck Posted August 10, 2013 Share Posted August 10, 2013 Same here (NL) for a few days. Came to this forum to check if there was a solution or so. Response of GS is as expected (none) Well, generally, they don't work weekends. So what, neither do I. But I think this is a big one, and a team will come in and work on it. This is one of the most magor bugs in years, as a young Sponge Bob fan used to say. Quote Link to comment
Pup Patrol Posted August 10, 2013 Share Posted August 10, 2013 What I've been getting is the same message as Kacher82. The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. Happening a lot with the forums, and occasionally on the geocaching.com site. Just happened now, once when I tried to open the forums and again after logging in. B. Quote Link to comment
+JoenGPS Posted August 10, 2013 Share Posted August 10, 2013 Got this trying to post the problem here this morning...?? Safari can’t open the page “http://forums.Groundspeak.com/GC/index.php?showforum=8” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again. Trying to log on the main site was painful. The above message (different url of course) was displayed 30% of the time after submitting a log. Quote Link to comment
+AutisticMajor Posted August 10, 2013 Share Posted August 10, 2013 Same here. Had to refresh 7 times to post here. FF 24.0b, Windows XP. Quote Link to comment
Justin Posted August 10, 2013 Share Posted August 10, 2013 I've reported the issue to our provider and have started waking people up. This isn't something we've seen before. Does anyone know if this started before the thread was created early yesterday morning? Quote Link to comment
Pup Patrol Posted August 10, 2013 Share Posted August 10, 2013 I've reported the issue to our provider and have started waking people up. This isn't something we've seen before. Does anyone know if this started before the thread was created early yesterday morning? Yes, it started happening before this thread was started. Not so frequent as to be terribly annoying. Also, I just assumed it was my lousy internet provider. I would say it started the day before this thread was started. right now, it's happening so much that it's absolutely useless attempting to keep the forum open. Haven't tried geocaching.com yet to see if it's as bad there. really feel like the site is going to be completely inaccessible soon. B. Quote Link to comment
Pup Patrol Posted August 10, 2013 Share Posted August 10, 2013 Wow, can't believe how much worse it's getting in the last few minutes. B. Quote Link to comment
+daRAMA Posted August 10, 2013 Share Posted August 10, 2013 (edited) Wow, can't believe how much worse it's getting in the last few minutes. Same here. It started a few days ago and it's getting worse and worse. Often I need to refresh five times, it took me three attempts to write this post. The API is extremely unreliable, too. Edited August 10, 2013 by daRAMA Quote Link to comment
+Bandit Patrol Posted August 10, 2013 Share Posted August 10, 2013 Hate this site right now! I feel better knowing it is not just me. Hope they get it fixed soon! Quote Link to comment
nonaeroterraqueous Posted August 10, 2013 Share Posted August 10, 2013 Looks a little like a DoS attack, doesn't it? Quote Link to comment
+RayQix Posted August 10, 2013 Share Posted August 10, 2013 It's not just you.... and many of us are seeing DUPLICATE logs from the iPhone app. It sucks....but we can get through it Quote Link to comment
+BlackRose67 Posted August 10, 2013 Share Posted August 10, 2013 It's happening constantly this morning. Trying to edit a cache page was an effort in futility. Quote Link to comment
+RayQix Posted August 10, 2013 Share Posted August 10, 2013 It's not just you.... and many of us are seeing DUPLICATE logs from the iPhone app. It sucks....but we can get through it Quote Link to comment
+SchmeitzM en KoolenL Posted August 10, 2013 Share Posted August 10, 2013 Same problem here. When i Ping to www.geocaching.com the "connection" looks good. But the API and site are very unreliable. Quote Link to comment
ertyu Posted August 10, 2013 Author Share Posted August 10, 2013 Much worse today and it was certainly happening before my first post as I said in that post. Quote Link to comment
+CarlottaP Posted August 10, 2013 Share Posted August 10, 2013 Add me to the list of people having problems with connecting to GC.com. for the past 2 days The server won't respond, multiple refreshes required, difficulty logging finds and downloading PQs. Quote Link to comment
+oaknest Posted August 10, 2013 Share Posted August 10, 2013 I've had two days now of geocaching.com pages not loading without several attempts, multiple logs being generated on one request and now I can't even get logged onto geocaching.com for minutes at a time. WHY DOESN'T Groundspeak REALIZE THAT IT'S MORE IMPORTANT TO HAVE STABLE, RELIABLE 24/7 ACCESS THAN IT IS TO ADD ANOTHER BELL AND WHISTLE THAT PEOPLE DON'T NEED!! Quote Link to comment
+kunarion Posted August 10, 2013 Share Posted August 10, 2013 (edited) Looks a little like a DoS attack, doesn't it? Yes. The servers seem overloaded... due to increased cache activity, maybe? Is the "31 Days" promotion working? Edited August 10, 2013 by kunarion Quote Link to comment
+Dale n Barb Posted August 10, 2013 Share Posted August 10, 2013 I've reported the issue to our provider and have started waking people up. This isn't something we've seen before. Does anyone know if this started before the thread was created early yesterday morning? No the problem started after this thread was was posted. The OP looked into their crystal ball and knew there was going to be a problem. Thanks for at least acknowledging someone is paying attention. This has been going on for closer to 36 hours now and this is the first response from Groundspeak that I have seen. Hope it gets fixed soon. Server overload maybe? Quote Link to comment
+DanPan Posted August 10, 2013 Share Posted August 10, 2013 Even a refresh does NOT fix the issue anymore... Quote Link to comment
+JoenGPS Posted August 10, 2013 Share Posted August 10, 2013 Got this trying to post the problem here this morning...?? Safari can’t open the page “http://forums.Groundspeak.com/GC/index.php?showforum=8” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again. Trying to log on the main site was painful. The above message (different url of course) was displayed 30% of the time after submitting a log. Tried again different browser an hour or so later... http://www.geocaching.com/my/fieldnotes.aspx The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. Seems like it across the board and all servers....!! Quote Link to comment
+Mudfrog Posted August 10, 2013 Share Posted August 10, 2013 I've reported the issue to our provider and have started waking people up. This isn't something we've seen before. Does anyone know if this started before the thread was created early yesterday morning? No the problem started after this thread was was posted. The OP looked into their crystal ball and knew there was going to be a problem. Thanks for at least acknowledging someone is paying attention. This has been going on for closer to 36 hours now and this is the first response from Groundspeak that I have seen. Hope it gets fixed soon. Server overload maybe? Took me 3 tries to get to this page where i could post. I'm going to guess that it started 36 to 48 hours ago. It does seem strange that this wasn't noticed by Groundspeak staff in the first few, normal business hours. Quote Link to comment
+sidekeck Posted August 10, 2013 Share Posted August 10, 2013 It's becoming impossible to do anything in a timely manner on the website or forums. It took me six tries to sign in to the forum. I can't wait to see how many times it takes to post this. Logging caches last night was painful. Dreadfully painful. Quote Link to comment
+Understandblue Posted August 10, 2013 Share Posted August 10, 2013 Has a DDOS feel. The geocaching version of Moriarty doesn't want us to complete our streaks! Quote Link to comment
+Understandblue Posted August 10, 2013 Share Posted August 10, 2013 I've reported the issue to our provider and have started waking people up. This isn't something we've seen before. Does anyone know if this started before the thread was created early yesterday morning? Yes it's been getting progressively worse for several days - we first noticed Wednesday or Thursday from the app and downhill from there. Really feels like a snowballing DDOS. Quote Link to comment
alandb Posted August 10, 2013 Share Posted August 10, 2013 Seems to be fixed at this moment. I hope Groundspeak found the problem and fixed it. Quote Link to comment
+jcklm Posted August 10, 2013 Share Posted August 10, 2013 I have been getting this connection reset problem for the past several days. I originally thought it might be my provider but after testing various situations determined that it is with the geocaching website. It fails of both my computers and only when in Geocaching.com. Generally a reset refresh will get around the problem but not always and sometime fails several times back to back. It will work for a few minutes and them start fail quite often. Sure hope it gets fixed soon. Quote Link to comment
Justin Posted August 10, 2013 Share Posted August 10, 2013 I've reported the issue to our provider and have started waking people up. This isn't something we've seen before. Does anyone know if this started before the thread was created early yesterday morning? No the problem started after this thread was was posted. The OP looked into their crystal ball and knew there was going to be a problem. Thanks for at least acknowledging someone is paying attention. This has been going on for closer to 36 hours now and this is the first response from Groundspeak that I have seen. Hope it gets fixed soon. Server overload maybe? Thanks for not being too hard on me... I hadn't had my coffee yet. We traced the issues to one of our F5 BigIP LTMs. As you likely noticed, it wasn't routing traffic properly and was resulting in connection resets and the 502 Bad Gateway errors. Unfortunately, the health checks on the system didn't recognize the sub-optimal state of the primary unit and did not automatically failover to the standby unit. After manually failing over to the standby unit, the problems appear to be resolved. We're pulling logs and will be submitting them to F5 support for an investigation to determine why it was failing and what can be done to prevent it in the future. We're keeping a close eye, and hope we haven't impacted your ability to log #10in31. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.