+GeckoGeek Posted January 3, 2004 Share Posted January 3, 2004 I'm not sure what's going on. I can't access the CG website via my normal ISP. But when I citrix into work which uses a different ISP, I can. Both resolve the name to the same IP address, so it's not a DNS. Doing a tracert from home it looks like a firewall issue as I'm able to get all the way to CG's firewall C:\Documents and Settings\administrator>tracert www.geocaching.com Tracing route to www.geocaching.com [63.251.163.168] over a maximum of 30 hops: 1 191 ms 190 ms 180 ms sfr-tgn-sfe-vty254.as.wcom.net [216.192.7.254] 2 180 ms 180 ms 191 ms sf-big1-eth01.wan.wcom.net [216.192.0.1] 3 191 ms 190 ms 170 ms sf-ppp1-fas2-0-0.wan.wcom.net [216.192.1.1] 4 190 ms 170 ms 181 ms sf-peer1-fas0-0-0.wan.wcom.net [205.156.223.148] 5 221 ms 190 ms 190 ms 125.at-3-0-0.HR1.PAO1.ALTER.NET [152.63.53.74] 6 200 ms 190 ms 181 ms 0.so-0-0-0.XL1.SFO4.ALTER.NET [152.63.55.57] 7 181 ms 180 ms 230 ms 0.so-0-0-0.TL1.SCL2.ALTER.NET [152.63.1.9] 8 210 ms 190 ms 211 ms 0.so-5-0-0.TL1.SEA1.ALTER.NET [152.63.1.14] 9 201 ms 210 ms 220 ms 0.so-1-0-0.XL1.SEA1.ALTER.NET [152.63.2.129] 10 210 ms 200 ms 191 ms POS5-0.XR1.SEA1.ALTER.NET [152.63.106.226] 11 191 ms 190 ms 200 ms 195.ATM7-0.GW8.SEA1.ALTER.NET [152.63.105.225] 12 230 ms 200 ms 201 ms internap1-gw.customer.alter.net [157.130.191.30] 13 221 ms 200 ms 220 ms border5.ge3-1-bbnet1.sef.pnap.net [63.251.160.10 ] 14 210 ms * * firebox.killerlink.net [63.251.163.161] 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete. Link to comment
+GrizzlyJohn Posted January 3, 2004 Share Posted January 3, 2004 Do you have some kind of program running that pulls down web pages from GC.com? They don't like people doing that. I had the same problem and that is what caused it. Link to comment
+Sparky-Watts Posted January 3, 2004 Share Posted January 3, 2004 Apparently a lot of people are having the same problems you are having. I can access it ok, as well as the forums. The only problem I'm having is that I'm not receiving any "Topic Subscription Reply" emails from the forums, and haven't since sometime yesterday afternoon. Link to comment
+GeckoGeek Posted January 3, 2004 Author Share Posted January 3, 2004 Do you have some kind of program running that pulls down web pages from GC.com? They don't like people doing that. I had the same problem and that is what caused it. No. I don't even run spinner/plucker or anything else. I will have to try with another machine just to be sure. Link to comment
+Mopar Posted January 3, 2004 Share Posted January 3, 2004 (edited) There is something going on, there have been plenty of people coming into the IRC chat asking if the site is down. I dunno if somehow gc.com got blacklisted as a spam site, like the email issue with RoadRunner. Edited January 3, 2004 by Mopar Link to comment
+GeckoGeek Posted January 3, 2004 Author Share Posted January 3, 2004 I just checked. The problem is woth both of my machines at home. Not only is geocaching.com "out" but all the forums as well. Everything is completely dead. It's all a matter of what ISP your using. Since I use dial-up (I'm cheap) it's not a block against a specific IP. More like a whole subnet, but the settings are cutting out a lot of people since Worldcom/UUNet covers a lot of territory. Link to comment
+Prime Suspect Posted January 4, 2004 Share Posted January 4, 2004 I'm not sure what's going on. I can't access the CG website via my normal ISP. But when I citrix into work which uses a different ISP, I can. Both resolve the name to the same IP address, so it's not a DNS. Doing a tracert from home it looks like a firewall issue as I'm able to get all the way to CG's firewall What's your browser? Link to comment
+GeckoGeek Posted January 4, 2004 Author Share Posted January 4, 2004 What's your browser? IE6 SP1 both here and at work. Actually, I get email notifications, I got one an hour and a half ago, but the site itself has been "out" from my ISP since last night. I suspect a router/firewall problem at CG. Link to comment
+Sparky-Watts Posted January 4, 2004 Share Posted January 4, 2004 I use Netscape and never had the website problems. I just started getting notifications about an hour ago, again. Link to comment
+GeckoGeek Posted January 4, 2004 Author Share Posted January 4, 2004 It's fixed! I can work (ab)normally now! Link to comment
+GeckoGeek Posted January 4, 2004 Author Share Posted January 4, 2004 Ack! It's acting up again! Link to comment
+Sparky-Watts Posted January 4, 2004 Share Posted January 4, 2004 Ack! It's acting up again! I was just coming back to this thread to report that now I can't access anything on gc.com and saw your post.......Jeremy, are ya there? Do ya know what's going on? Can ya shed some light on it for us? Hello? Anyone? Link to comment
+GeckoGeek Posted January 4, 2004 Author Share Posted January 4, 2004 Yes, GC itself seems to be down even from my work ISP. Link to comment
+Hemlock Posted January 4, 2004 Share Posted January 4, 2004 Lily Pad Central was notified of the problem about 20 minutes ago. Hopefully they will get things back online soon Link to comment
+Team GPSaxophone Posted January 4, 2004 Share Posted January 4, 2004 I was trying to link to a cache in a forum post, but couldn't visit My Cache Page to do so. Fortunately, Markwell has taught me well and I used the forum's Search feature to find the link that I posted 5 months ago. Hope the site's up soon, I need to reactivate one of my caches! Link to comment
+TotemLake Posted January 4, 2004 Share Posted January 4, 2004 GC crashed. Premature presumption is the OCM cachers were probably tring to log their finds all at the same - there were a gaggle of us GCr's out today inspite of the threat of an artic blast from the north. Link to comment
+Team GPSaxophone Posted January 4, 2004 Share Posted January 4, 2004 GC crashed. Premature presumption is the OCM cachers were probably tring to log their finds all at the same - there were a gaggle of us GCr's out today inspite of the threat of an artic blast from the north. I thought it was a wet cat crawling on the circuit boards Link to comment
+GeckoGeek Posted January 4, 2004 Author Share Posted January 4, 2004 (edited) Lily Pad Central was notified of the problem about 20 minutes ago. Hopefully they will get things back online soon For future reference, is there a quicker place for paying members to report any connectivity issues? I posted here 5+ hours prior to your message, so it would have sped things up a bit but I had no clue as to where else to report it so I was stuck putting it here and waiting for an admin type to see it. BTW things do seem normal again. I hope it stays that way. Edited January 4, 2004 by GeckoGeek Link to comment
+Hemlock Posted January 4, 2004 Share Posted January 4, 2004 GeckoGeek, the problem you reported initially appeared to be limited to you. Others, including myself, several other reviewers, and those on the IRC channel, were only seeing slight slowdowns, which appeared to be attributable to the site simply being busy. At about 7:15 PST the site stopped responding to everyone. I gave it 10 minutes, then I called one of the head frogs. Only the reviewers have this emergency contact info. Almost exactly 1 hour later, the site came back up and has been working great ever since. I haven't heard what the problem is. Hopefully Jeremy will post something when he gets a chance. To answer your question, though, the forums are the best place to report problems. They are monitored pretty consistently by several reviewers. However the frogs in Seattle only work normal business hours (PST). Problems that appear limited in scope generally have to wait until then. I will note that in this particular case, the tracert info you provided does appear to have been an early warning of bigger problems. Hindsight is always 20/20 Link to comment
+Sparky-Watts Posted January 4, 2004 Share Posted January 4, 2004 GC crashed. Premature presumption is the OCM cachers were probably tring to log their finds all at the same - there were a gaggle of us GCr's out today inspite of the threat of an artic blast from the north. I thought it was a wet cat crawling on the circuit boards F'n Meow!!!!!!!!!! Link to comment
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