Geocaching iPhone App 5.2 Crashes at Splash Screen

[+CelebrationKim]

Just updated to 5.2 10 minutes ago after getting back from a day of caching. Now when I launch the app, it goes to the splash screen and stays there for about 15 seconds (long time) and then crashes, returning to the home screen. This is repeatable even after rebooting the phone. This means the app is completely unusable to me and I cannot geocache using my phone until this is fixed. I don't really want to try uninstalling the app and re-installing it for fear of losing waypoints or other data saved in the app. And of course, I shouldn't have to do that to fix an update. Not sure what is causing the problem but at the moment it is a catastrophic bug for me.

[+CelebrationKim]

Of course in the end, I couldn't have a non-functional app so I uninstalled and re-installed and after re-logging in, it works fine. Naturally my offline lists that I had saved are totally gone (removed when deleting the app). Having to uninstall the app to take an update properly is ridiculous. Amateur hour. I'll just recreate my offline lists now. Oh, and I'm also back in newbie mode. A mystery cache is not located at the posted coords. Make it stop. This app needs either an expert mode where all that handholding and babysitting goes away or it could just infer that from your cache finds. If you have over 5000 finds you probably don't ever need to know what a letterbox or a virtual cache is.

[+ADGA]

Is there an other solution to fixx the app than uninstalling?

I have the same problem since I installed yesterday the iOS 10.3.1 on my iPhone6. It is impossible to start the app it crashes all the time. In the background (double click on the home button) the app apears as running. But when activating there is no funbction in the app. Rerstarting is not helping out of this bug.

[Ben H]

We are aware of the reports with problems updating to the 5.2 release on iPhone. We're investigating to determine how we can fix it ASAP.

[+kunarion]

It crashed on my iPhone 5, splash screen for a few seconds, then drops to home screen. Uninstall/reinstall fixed it. I didn't try rebooting the phone first.

 

But the updated App opens just fine on my iPad Retina (fourth generation), still showing the map and navigating to my currently selected cache as if nothing ever happened.

Edited April 26, 2017 by kunarion

[+Sherminator18]

I updated to 5.2 on my iPhone 6s and have not had this crashing problem.

[+Krosses Krazy]

I updated to 5.2 on my iPhone 6s and have not had this crashing problem.

 

I have the 6+ and the app won't open pffff

[+Krosses Krazy]

I updated to 5.2 on my iPhone 6s and have not had this crashing problem.

 

I have the 6+ and the app won't open pffff

 

Did a reinstall all works again

[+PrairieRose78]

I'm having this problem on my iPad mini. I really don't want to do a reinstall!

[+Krosses Krazy]

I'm having this problem on my iPad mini. I really don't want to do a reinstall!

 

If you do a reinstall all your lists etc will still be there as they are saved on the server

[+ADGA]

We are aware of the reports with problems updating to the 5.2 release on iPhone. We're investigating to determine how we can fix it ASAP.

I couldn't wait for bugfix so I unistalled the app and reinstalled it. All list works fine.