Cache not showing up on app

[+Chofman1]

I recently had a cache published. I thought everything was fine until a local cacher messaged me and said the app was telling him it was an invalid gc code. Sure enough, it won't show up on the app, and if you search the gc code on website it says invalid code too. But it does show up as a star for me on the website map as the CO. Not sure how it shows up or if it shows up at all on the website map for others. Any thoughts on this?

[Keystone]

It would help to know the GC Code (so that we can learn the D/T ratings, cache size and cache type). Is the geocacher who wrote to you a premium member? What smartphone app are they using?

[+kunarion]

I did a check of the OP's caches. Is it this one? https://coord.info/GC6W21D

 

It shows up in a search on the site, but not on the Official App in IOS. I tried it in several Apps, same thing. It also isn't showing up in a Google search, which is unusual.

Edited November 20, 2016 by kunarion

[+Chofman1]

I did a check of the OP's caches. Is it this one? https://coord.info/GC6W21D

 

It shows up in a search on the site, but not on the Official App in IOS. I tried it in several Apps, same thing. It also isn't showing up in a Google search, which is unusual.

That's the one

[+Touchstone]

You could try toggling of the PM Only feature and see if that helps. Just a thought.

[+kunarion]

If I could select this on some of my caches, I might do so.

 

 

 

 

 

 

 

 

 

Wait, I mean, I sure hope it gets fixed, so the not-showing-up-in-the-app thing clears up. Yeah, that's what I meant.

Edited November 20, 2016 by kunarion

[+Chofman1]

If I could select this on some of my caches, I might do so. :ph34r

 

 

 

 

 

 

 

Wait, I mean, I sure hope it gets fixed, so the not-showing-up-in-the-app thing clears up. Yeah, that's what I meant.

 

Yeah, I guess it's not a bad problem to have, lol

Edited November 20, 2016 by Chofman1

[+Chofman1]

You could try toggling of the PM Only feature and see if that helps. Just a thought.

Thanks, I tried that

[+Chofman1]

Groundspeak is aware of it and are working on it, I just thought maybe someone on here might have some insight.

[+kunarion]

Groundspeak is aware of it and are working on it, I just thought maybe someone on here might have some insight.

Did you try shutting off "PMO" as Touchstone suggested? Be sure it changed, then turn it back on. [Oh, wait, I see that you did].

 

Also, edit something on the page and save it.

 

Somehow, that cache is not in the APP's database, not even on its map. There are only a couple of things a CO can directly do that might change the database.

 

I see the cache using the old search on the web site. I don't see it listed in the new search. But in that case, maybe I missed some important setting.

Edited November 20, 2016 by kunarion

[+HHL]

GC6W21D is not downlodable via the Api (using GSAK) as well.

GC6W21C and GC6W21E are downloadable.

 

Hans

[Pup Patrol]

You could try toggling of the PM Only feature and see if that helps. Just a thought.

Thanks, I tried that

 

Still showing as PMO to me right now.

 

https://coord.info/GC6W21D Wallace Lake Dam

 

This is a Premium Member Only cache.

 

Difficulty: 2.5 out of 5

Terrain: 2 out of 5

 

B.

[Pup Patrol]

GC6W21D is not downlodable via the Api (using GSAK) as well.

GC6W21C and GC6W21E are downloadable.

 

Hans

 

https://coord.info/GC6W21C The Green Mile

This is a Premium Member Only cache.

 

Difficulty: 1.5 out of 5

Terrain: 1.5 out of 5

 

https://coord.info/GC6W21E Arrested Development

 

NOT PMO

 

Difficulty: 1.5 out of 5

Terrain: 2 out of 5

 

 

B.

[+Chofman1]

You could try toggling of the PM Only feature and see if that helps. Just a thought.

Thanks, I tried that

 

Still showing as PMO to me right now.

 

https://coord.info/GC6W21D Wallace Lake Dam

 

This is a Premium Member Only cache.

 

Difficulty: 2.5 out of 5

Terrain: 2 out of 5

 

B.

What I meant was I tried that in the past with no luck. It's off now.

[+HHL]

It's still not downloadable. Neither via the Api nor through the NewSearch.

 

 

Hans

[+Chofman1]

Maybe it's a sign that this one is not meant for the masses

[+colleda]

Maybe it's a sign that this one is not meant for the masses

For Platinum Members only?

[+Chofman1]

Maybe it's a sign that this one is not meant for the masses

For Platinum Members only?

Yes

Edited November 21, 2016 by Chofman1

[+kunarion]

On the web site just now, I logged two Finds as a test, one on GC6W21D and one on a cache of my own as a control subject. Since the cache GC6W21D is invisible to the App (as of 12:49AM EST), unlisted and not on the map, I had a question about whether or not at least my find count would increase in the App. Yes, it did! With no a smiley-face icon on the map, and while the App still shows the spot empty. No big deal. I just wondered.

 

Next I added the invisible cache to a bookmark list, and it not only appears in the list in the App, but a map pin is added at the correct spot. There's no "description" text, the loading cursor just spins, but the logs and other cache info is shown. The cache is still not found in a search, and the pin goes away when I look at other caches. But this demonstrates one way that someone using the App could find the cache, if they first visit the web site cache page. Maybe they could use the phone's web browser to add the bookmark.

 

Next question: While the cache is temporarily in view, what happens if I try to log a Find from the App? I didn't test that, because these logs could get annoying to the CO. Maybe I'll test it on the next invisible cache.

Edited November 21, 2016 by kunarion

[+Chofman1]

On the web site just now, I logged two Finds as a test, one on GC6W21D and one on a cache of my own as a control subject. Since the cache GC6W21D is invisible to the App (as of 12:49AM EST), unlisted and not on the map, I had a question about whether or not at least my find count would increase in the App. Yes, it did! With no a smiley-face icon on the map, and while the App still shows the spot empty. No big deal. I just wondered.

 

Next I added the invisible cache to a bookmark list, and it not only appears in the list in the App, but a map pin is added at the correct spot. There's no "description" text, the loading cursor just spins, but the logs and other cache info is shown. The cache is still not found in a search, and the pin goes away when I look at other caches. But this demonstrates one way that someone using the App could find the cache, if they first visit the web site cache page. Maybe they could use the phone's web browser to add the bookmark.

 

Next question: While the cache is temporarily in view, what happens if I try to log a Find from the App? I didn't test that, because these logs could get annoying to the CO. Maybe I'll test it on the next invisible cache.

Woke up this morning thinking you were FTF,lol. Thanks for taking the time on that. Those were a good ideas. I didn't even think about doing that. I'm wondering if Groundspeak will just have me archive it and start new?

[+hzoi]

I just looked it up in the new search using the GC code and did not get the error that Hans (HHL) did yesterday.

 

Also looked up the GC code in the Android app and it loaded just fine.

 

Looks like you're good to go.

[+Chofman1]

Thanks for the heads up.