Zone suddenly doesn't appear

[+Mikos88]

So I've made my first Wherigo. A bit of a hassle to get it right and working, but I managed. I thought. Let a team test the Wherigo; all was fine. Published the Wherigo, FTF: All was fine. STF: No problems, whatsoever. TTF: No issues. 3 Favourite points, so all was well.

 

Then all of a sudden I received an e-mail from a team yesterday that after zone 14 their phone never picked up zone 15. Okay, maybe they did something wrong, went the wrong way, didn't cross the zone... So I've send them a print screen of the zone to show them where they needed to be. They replied that they did visit that place. That's strange...

 

Today I received another e-mail from another team, that they ended up after zone 14 and their phone never picked up zone 15 as well. So I sent them the same print screen, on which they replied by sending me a picture of their GPS showing all the places in that area they've been, clearly showing they've crossed zone 15 as well.

 

The first team used a Samsung Galaxy S6, the second team an iPhone SE (of which nobody can guarantee the Wherigo would work on, but alright...) I didn't change the download file since I've uploaded it to publish the cache. Any thoughts before I start requesting log files and all kinds of technical stuff?

[+Mikos88]

So I did a check on the source file in the mean time, and there wasn't any link between zone 14 and 15, no activation rule, nothing... How did the first 4 teams find zone 15 if there's no link?! I'm sure there was one, and those teams didn't cheat, I'm sure. I think this will remain a mystery...

[Ranger Fox]

I guess if you could get their cartridge file, we could compare it to the current cartridge.

[+Mikos88]

Can you tell me how to get their cartridge file, so I can get them?

[Ranger Fox]

Can you tell me how to get their cartridge file, so I can get them?

It depends upon how they downloaded the file. If they downloaded it directly to their cell phone and it's an Android phone, the cartridge file should be in their downloads folder or wherever they moved them for WhereYouGo to run the cartridge.

 

If I have that file, I can download your current cartridge file and see if there are any differences. I'm not expecting any differences, but I've been surprised once or twice.