+martl Posted February 14, 2017 Share Posted February 14, 2017 Hello Geocaching HQ, I am 100% sure I didn't delete my Bookmark List myself: https://www.geocaching.com/bookmarks/view.aspx?guid=5f1036db-0928-4655-8886-1e9eb143b389 Please can you somehow recover that? It was really important for me :-( Thanks in advance Martina Quote Link to comment
+TheBarbees Posted February 23, 2017 Share Posted February 23, 2017 I have a similar problem. I created a new list. When I went back to the list page, my new list was there but I also had a message saying my other list had been successfully deleted which I did not do. I also have deleted lists showing up in my add to list drop down on cache pages. Quote Link to comment
Keystone Posted February 23, 2017 Share Posted February 23, 2017 You both might receive a faster response if you write to Geocaching HQ support via the Help Center. Be sure to include a link to the bookmark list in question, or its name... as much detail as you have. Quote Link to comment
+martl Posted February 27, 2017 Author Share Posted February 27, 2017 Thanks Keystone, I tried that, but the reply was something like "I don't know, If you shared the bookmark list with others, maybe others have deleted it???"... so I don't really see competence in this answer... Also I got the answer, that there is no help if a bookmark list is deleted, it cannot be recovered in no way possible. Additionally, by the way, I found a second bookmark list of mine to be deleted as well: https://www.geocaching.com/bookmarks/view.aspx?guid=595468b2-5c45-45ca-bc28-c019320533b6 I had pocket queries for all my bookmark lists, unfortunately they didn't run when the deletion happened, so I cannot recover them with that, too :-((( I am very angry about that topic. I used this bookmark lists for over 10 years now and never had a problem like that before... Quote Link to comment
Keystone Posted February 27, 2017 Share Posted February 27, 2017 I'm sorry to hear that you received that advice. If a person can delete a bookmark list because it was shared with them by the list owner, that would be a significant change in functionality. I'm not aware that this happened. My advice to you was based on past situations where a helpful Lackey was able to go into the archives, find a deleted bookmark list, and restore it for use by the list owner. While I found an example of that from mid-2016, perhaps that isn't an option any longer. Quote Link to comment
Moun10Bike Posted February 27, 2017 Share Posted February 27, 2017 Hi martl, I have unarchived your bookmark list and its associated bookmarks. Please note that since we don't have a date record of when things are removed from a list, the only option was to restore every cache that has ever been associated with that list, so you may have some weeding to do now. Please post any circumstances you encounter that might shed light on unexpected bookmark list deletions. With so many changes happening at this time with the API and lists, it is always possible that there is some situation leading to unintended archivals. Quote Link to comment
+martl Posted February 27, 2017 Author Share Posted February 27, 2017 Wow, oh my god Moun10Bike, I didn't think this was possible anymore... Can you also recover my second list which also got missing as mentioned in my last post? https://www.geocaching.com/bookmarks/view.aspx?guid=595468b2-5c45-45ca-bc28-c019320533b6 I would very much appreciate that, too. Thanks in advance. The cleanup is no problem and done in 5 Minutes.... I already cleaned out the first list ;-) Amazing News!!! Thanks a lot!!! :DDD All the best Martina Quote Link to comment
Moun10Bike Posted February 27, 2017 Share Posted February 27, 2017 Sorry for missing the second list. That one should now be available to you as well. Quote Link to comment
+martl Posted March 9, 2017 Author Share Posted March 9, 2017 Thanks a lot Moun10Bike! Quote Link to comment
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