xbusterayg Posted November 24, 2014 Share Posted November 24, 2014 I'm getting "memory full" message and I can't connect it to a computer. I receive message that it needs a format. I've reseted it, but it didn't help. Quote Link to comment
xbusterayg Posted November 24, 2014 Author Share Posted November 24, 2014 I'm able to change to mass storage format, but I'm still getting "You need to format the disk before you can use it" message from Windows. Tried on MAC to - same results - can't access files. Please help! Quote Link to comment
xbusterayg Posted November 24, 2014 Author Share Posted November 24, 2014 What will happen if I do the format? Will it erase just user files? Quote Link to comment
+splashy Posted November 24, 2014 Share Posted November 24, 2014 Whatever you do, DON'T format if you don't have a copy of the original Gps files. If the Gps is really corrupt now, you need Garmin support anyway. Quote Link to comment
xbusterayg Posted November 25, 2014 Author Share Posted November 25, 2014 Thanks! Other then "memory full" issue GPS seems to work. Where can I get the original files? Can anybody share? Quote Link to comment
+MartyBartfast Posted November 25, 2014 Share Posted November 25, 2014 Where can I get the original files? Really, the best thing to do is call Garmin, it's free, they will have lots experience of fixing this and they will be able to tell you where to get the files from if it proves necessary, whereas we're all speculating based on our experiences. If you do the wrong thing you could end up turning it into an expensive paper weight. Quote Link to comment
xbusterayg Posted November 25, 2014 Author Share Posted November 25, 2014 I'm not from US. It won't be free and probably cost will be same as buying a new one (or close). I've original files now - I've found them on the internet. What can I do now? Quote Link to comment
+Red90 Posted November 25, 2014 Share Posted November 25, 2014 I'm not from US. It won't be free and probably cost will be same as buying a new one (or close). I've original files now - I've found them on the internet. What can I do now? There are hidden files that you can't access. Garmin can access the device remotely and upload the correct files. There should be no cost. Quote Link to comment
+Red90 Posted November 25, 2014 Share Posted November 25, 2014 I think he's referring to the cost of the call I don't think so. He said cost will be the same as buying a new one. Calling to a US phone over the net is 2 cents per minute or $3 per month for unlimited. Quote Link to comment
xbusterayg Posted November 26, 2014 Author Share Posted November 26, 2014 Thank you. I did format the unit and restored files with WebUpdater (now I can access the unit as USB memory), but still getting "memory full". I've contacted Garmin support email and waiting for answer. Can I do anything else? Quote Link to comment
+Bear and Ragged Posted November 26, 2014 Share Posted November 26, 2014 (edited) Thank you. I did format the unit and restored files with WebUpdater (now I can access the unit as USB memory), but still getting "memory full". I've contacted Garmin support email and waiting for answer. Can I do anything else? Delete something... Start from scratch. Delete any/all files you have loaded. If you are on a Mac -empty the trash/bin, before you disconnect. The 10 does not have much memory to start with, what are you trying to load? And how are you trying to load it? Edited November 26, 2014 by Bear and Ragged Quote Link to comment
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