Jump to content

Emails arrive as HTML! why?


xMRi

Recommended Posts

Hi!

 

I just struggled over an email that I received from another member. Previously it was a standard text message and was perfect.

Now I get an HTML formatted email! Why.

 

Can I stop this? I don't like the overhead. Also reading on a mobile device, text messages are smarter to handle.

 

TIA

Martin

Link to comment

Please Groundspeak! Offer a switch in the profile like in other forums. Stop this HTML stuff.

 

Even when I want to answer I can't quote to longer emails. All text is inserted into a HTML table tag.

That is very nasty!

Link to comment

I'm suppossing this was asked for by the geocaching community? I just find it hard to believe that Groundspeak would initiate a change like this for no good reason. :ph34r:

I'm sure it was done in the name of making things look fancier. Unfortunately, they've again only partially implemented a change, so we get inconsistencies in the emails that get sent by the site (ie. notification emails are still plain text).

 

Personally, I don't have any problems with the HTML emails. That's just me, though, and I completely understand that there are other people for which plain text is the only viable option. I'd fully support either a reversion back to plain text or an option to choose between HTML and plain text.

 

The format doesn't matter to me, but it does to others.

 

BTW, I think this would have been a good topic for discussion in the User Insights forum. The membership could have voiced their concerns before such a major (for some) change in functionality was made.

Link to comment

I'm suppossing this was asked for by the geocaching community? I just find it hard to believe that Groundspeak would initiate a change like this for no good reason. :ph34r:

 

I too like good old fashioned text emails and would like to see it come back. ;)

The weekly email use to be text. It was nice, quick and easy to scan. But then it went HTML. Your basic train wreck. But it does have some nice green in it. The comments were overwhelming bring back the text. We're still waiting. I suspect the email change will follow a similar course. Unwanted, not desired, but we get it any how.

Link to comment

Although it looks like it is a complete waste of time to ask, I'd like to add my request for plain text communications to at least be an option.

My email client sometimes locks up when displaying the weekly newsletter and when I asked for the option for plain text to be re-instated, I was just told to change my email client. T h a n k s.

And now the added pointlessness of email advisories in HTML.

I can only add my bewildered "WHY?".

Edited by Bunya
Link to comment

My email client sometimes locks up when displaying the weekly newsletter and when I asked for the option for plain text to be re-instated, I was just told to change my email client. T h a n k s.

 

For the newsletter one could simply unsubscribe. However, if someone owns virtual caches or Earthcaches, one cannot choose to ignore incoming mails.

Replying to longer mails where some of the provided answers are wrong and some are correct is quite annoying.

 

In my opinion, the switch to html for the mails is of much higher significance than in the case of the newsletter. Moreover,

Groundspeak provides the newsletter and they might prefer html.

They are not sending out e-mails answers to my caches. I cannot see any reason for not at least allowing each cacher to choose whether or not he/she wants to

receive e-mails as html.

Link to comment

In my opinion, the switch to html for the mails is of much higher significance than in the case of the newsletter. Moreover,

Groundspeak provides the newsletter and they might prefer html.

Well, yeah, although that really opens the question of why they bother to send the complete newsletter at all instead of just sending a link so we'd read it in our normal browser rather than forcing us to read it in our e-mail client. (The answer, of course, is "all the cool companies send out HTML laden newsletters.") But still, as you say, I can opt out of the newsletter. I can't opt out of getting e-mail.

Link to comment

Hey look! Yet another forum topic thread requesting that HTML vs. text emails be a user-selectable preference. And I like how it was started by yet another infrequent visitor to the forums. Well, allow me to also give my support to the OP!

 

Please, for the love of Frog, just make this HTML email thing an option!

Link to comment

In my opinion, the switch to html for the mails is of much higher significance than in the case of the newsletter. Moreover,

Groundspeak provides the newsletter and they might prefer html.

Well, yeah, although that really opens the question of why they bother to send the complete newsletter at all instead of just sending a link so we'd read it in our normal browser rather than forcing us to read it in our e-mail client. (The answer, of course, is "all the cool companies send out HTML laden newsletters.") But still, as you say, I can opt out of the newsletter. I can't opt out of getting e-mail.

 

You could turn off notifications and archive your caches.

 

I've concluded that the only thing that will make the lackeys listen is if people start archiving their caches en masse in protest at things that cause them grief. Complaining in the forums clearly achieves nothing and if enough caches disappear the business model will break.

 

Whether enough people feel strongly enough about it to take such steps remains to be seen. If they do then Groundspeak's hand will be forced, if not then Groundspeak gets to decide whether the loss of however many caches it is, is worth the changes they clearly want to push on their customers.

Link to comment

In my opinion, the switch to html for the mails is of much higher significance than in the case of the newsletter. Moreover,

Groundspeak provides the newsletter and they might prefer html.

Well, yeah, although that really opens the question of why they bother to send the complete newsletter at all instead of just sending a link so we'd read it in our normal browser rather than forcing us to read it in our e-mail client. (The answer, of course, is "all the cool companies send out HTML laden newsletters.") But still, as you say, I can opt out of the newsletter. I can't opt out of getting e-mail.

You could turn off notifications and archive your caches.

Hey, yeah! And I could change my e-mail address to something bogus so I wouldn't get the newsletter, so why did they bother with an option for that?

 

I've concluded that the only thing that will make the lackeys listen is if people start archiving their caches en masse in protest at things that cause them grief.

I think you're way over estimating the number of people that think this is a problem, much less so much of a problem that they can't stand getting e-mail in a slightly clumsy format.

Link to comment

I think you're way over estimating the number of people that think this is a problem, much less so much of a problem that they can't stand getting e-mail in a slightly clumsy format.

 

There are issues beyond that. Since the format has changed, I hate to reply to longer mails where I would need an efficient manner of quoting multiple parts of the text.

I find it also hard to read the mails due to the color scheme.

 

Cezanne

Link to comment

I've concluded that the only thing that will make the lackeys listen is if people start archiving their caches en masse in protest at things that cause them grief. Complaining in the forums clearly achieves nothing and if enough caches disappear the business model will break.

 

Another idea would be if we all ask for a refund of our premium membership fee. Notifications mails are one of the premium features, we paid for them as they were and now they are broken.

Link to comment

 

just struggled over an email that I received from another member. Previously it was a standard text message and was perfect.

Now I get an HTML formatted email! Why.

 

Can I stop this? I don't like the overhead. Also reading on a mobile device, text messages are smarter to handle.

 

TIA

Martin

 

I dislike the HTML mail as well, also like many others.

 

BTW, I usually change the mail from Rich Text to Plain Text when I reply.

Link to comment

"They can buy a Ford in any color they want, as long as it's black" - Henry Ford (after complaining, people began buying colorful cars like Chevrolet, Dodge Brothers, Oldsmobile and others)

"You can have email in any format you want, as long as it's our HTML" - Groundspeak (many are still complaining....and hoping for a reversion to plain text)

Link to comment

"They can buy a Ford in any color they want, as long as it's black" - Henry Ford (after complaining, people began buying colorful cars like Chevrolet, Dodge Brothers, Oldsmobile and others)

"You can have email in any format you want, as long as it's our HTML" - Groundspeak (many are still complaining....and hoping for a reversion to plain text)

Well, that's more equivalent to "They can buy a Ford in any color they want, as long as it's paisley."

 

And Ford did very well, by the way.

Link to comment

I've concluded that the only thing that will make the lackeys listen is if people start archiving their caches en masse in protest at things that cause them grief. Complaining in the forums clearly achieves nothing and if enough caches disappear the business model will break.

 

Another idea would be if we all ask for a refund of our premium membership fee. Notifications mails are one of the premium features, we paid for them as they were and now they are broken.

 

Good luck with that. I don't imagine there's scope in the terms and conditions to get a refund just because they change something, even if that change does break downstream processing.

 

It would make a bigger statement if people archived caches and stopped paying. Without people hiding caches there are no caches for anyone else to find. It's a curious business model that relies on volunteers to hide caches, more volunteers to review caches, charges people for facilities to download the caches, and then treats the volunteers badly.

Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...