Jump to content

Premium membership


JAM108

Recommended Posts

Hi all,

 

We have had a premium membership for many years, and renew every year in April. However, this year the upgrade option hasn't been available to us or isn't working properly :(

 

The endless loop goes like this:

 

1. Log in to GC.com

2. Click upgrade

3. Get taken to a page that shows the benefits of membership and says 'log-in to upgrade'

4. Click on the link - get taken back to the webpage in #2 above.

 

We can't get anywhere to actually pay and maintain the membership. This has been happening over the past few weeks - now our premium membership has expired and we can't get anywhere to update the account.

 

Can anyone help?!

 

Thanks,

JAM108

Link to comment

Hi all,

 

We have had a premium membership for many years, and renew every year in April. However, this year the upgrade option hasn't been available to us or isn't working properly :(

 

The endless loop goes like this:

 

1. Log in to GC.com

2. Click upgrade

3. Get taken to a page that shows the benefits of membership and says 'log-in to upgrade'

4. Click on the link - get taken back to the webpage in #2 above.

 

We can't get anywhere to actually pay and maintain the membership. This has been happening over the past few weeks - now our premium membership has expired and we can't get anywhere to update the account.

 

Can anyone help?!

 

Thanks,

JAM108

 

Are you using IE by any chance? If so, please try using a different browser. If that doesn't help please send us an email via Help Center.

Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...