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Premium Membership renewal


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I cannot email ground speak through the contact us with this question as I am on an iPad so I cannot see the "security word" which needs to be entered with my query.

 

I am a premium member. When I logged on at the weekend to upload some caches to my GPS the screen showed me as a premium member BUT I couldn't upload the caches I was interested in as I was asked to renew my membership. I was surprised but clicked through to a screen which clearly stated my membership was good until 4.10.2014 so in English 10th April.

 

I kept trying but in the end I had to pay up in order to continue with our plans but I now feel shortchanged, I would have renewed anyway but I was expecting a full 52 weeks for my money.

 

Has anyone else experienced this?

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Are you sure you had to pay? When my membership was close to being up there where reminders(which was nice, otherwise it would have gone and I'd have forgotten about it), I was not forced.

 

Anyway if your last membership isn't up until the 10th, and you pay early, you're not losing time. I'll assume you paid the full year, rather than the 3 months. So that would mean an extra year after your first one is up. I'll bet if you go look again it will say your membership expires April 10th, 2015. Go ahead and check, I'll wait.

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Are you sure you had to pay? When my membership was close to being up there where reminders(which was nice, otherwise it would have gone and I'd have forgotten about it), I was not forced.

 

Anyway if your last membership isn't up until the 10th, and you pay early, you're not losing time. I'll assume you paid the full year, rather than the 3 months. So that would mean an extra year after your first one is up. I'll bet if you go look again it will say your membership expires April 10th, 2015. Go ahead and check, I'll wait.

 

Thanks, yes you're right my membership now expires April 10 2015.

 

I definitely HAD to pay to see the premium caches I was trying to see, using a PC at that time but as it was nearly midnight and we were planning on going out first thing the following morning I just got on with it. I just couldn't contact ground speak the next day from my iPad when I didn't have access to my PC.

 

Nothing lost though so all good 😃

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My membership was up April 6, 2014. They reminded me in March so Paid March 3 2014, via Pay Pal no date was changed, so paid again on March 12, 2014. Finally looked at Pay Pal and bank statement and the money has been taken out but no date has been changed. Today is April 8th and we are having an Event on Saturday April 12 where I have caches placed that are Premium caches. I would like to see a date change on my profile as soon as the money is received. I know it will just be added to the end of the year and have the same anniversary date. This is causing me fits.

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