Need help

[+2wheels4cache]

I have a Moto 3G smart phone, which I got in January 2016. I loaded the WhereYouGo app from the play store and did 6 Wherigo geocaches in March and April, 2016.

In May, and again in June, I loaded Wherigo cartridges the same way, but now when I open WhereYouGo app and click start, it says,

"No Wherigo cartridge available. Add cartridge file (*gwc) into /storage/emulated/0/Android/data/menion.android.whereyougo/files/directory

and start WhereYouGo again"

 

When I connect the phone to the PC and look on Windows Explorer, I see the gwc file is in the WhereYouGo file. By looking on the PC nor on the phone can I find the file name listed above.

 

I have uninstalled and reinstalled the app, tried with my husband's Moto2G phone, used different browsers for downloading the gwc file. All come up with the same result.

 

I have found a file with emulated/Android/data/menion.android.whereyougo/files. Tried moving the cartridge there. The gwc file shows up under that directory, but I still get the same message when I try to start it.

 

Any ideas on how to make it work?

[+irisisleuk]

In the second half of April there was an update and since then the files need to be in a different directory.

See also this topic about it.

[+2wheels4cache]

In the second half of April there was an update and since then the files need to be in a different directory.

See also this topic about it.

 

Thanks so much!! There were duplicate files in Internal Memory and on the SD card. The former worked, the latter did not.

Don't know why there are duplicates, and right now I don't care. Getting ready for a trip and wanted to be able to do some whereigos. This has been driving me crazy for over a month. Thank you. They appear, now just need time to get to a location and try it out.