Help
when i get close to a cache the 710 seems to stop responding. any thoughts on this. is it just my unit.. although i have seen the same response in the gc model.
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710 not responding
#2
Posted 24 April 2012 - 07:55 PM
k7da, on 23 April 2012 - 05:28 PM, said:
when i get close to a cache the 710 seems to stop responding. any thoughts on this. is it just my unit.. although i have seen the same response in the gc model.
Have you made sure that it is running the newest firmware?
David
Magellan Insider
#4
Posted 25 April 2012 - 05:35 PM
Can you be more specific by "stops responding"? What's happening?
#5
Posted 03 May 2012 - 06:04 AM
as you are approaching the cache the 710 is indicating position but as you get within about 20 feet it stops responding. and if you walk on past at 20 to 50 feet it will begin responding again. sometimes you must go further. if you stop and wait for 30 sec to 60 sec and turn around and walk back toward the cache again it will sometimes work and more often then not the distance to cache and the arrow will stop responding again. i saw this same type of response on a explorist gc also.
my caching buddy has a garmin 60csx and walking beside him, his will track right down to the cache
if this is the only behavior i can expect from this unit then i will sale it.
my caching buddy has a garmin 60csx and walking beside him, his will track right down to the cache
if this is the only behavior i can expect from this unit then i will sale it.
#6
Posted 03 May 2012 - 06:25 AM
not in the same line but a couple of niggles with this unit.
not being able to edit the coords on a puzzle cache.
not being able to search for a cache by name.
seems to take too many keystrokes to get to the place needed to do something
not having consistent menu options.
like when on the page looking for a cache and touching the center of the screen and the lower right corner one does not always get the menu about the cache page. kinda hard to explain that but there is a menu that is about the cache -- like details, found, hints, description --
and a page that gives a menu about the something else. will have to look next time but is is not the one about the cache.
it is the little thing that make a unit usable and magellan appears to not have it right.
this is the forth unit i have used and although it has lots of features it is still the least usble.
or most difficult-- not user friendly-- too many buttons to push, and then not get what is needed.
very poor support from magellan. although the guy (seems to be the same one every time)can answer some questions he very often wants to refer the question to someone else and that seems to be when
the support dies. never hear from magellan, not even a response that they got the question. nothing.
from using magellans products it appears that they are not real cachers just someone trying to sell a product.
off soapbox now.
not being able to edit the coords on a puzzle cache.
not being able to search for a cache by name.
seems to take too many keystrokes to get to the place needed to do something
not having consistent menu options.
like when on the page looking for a cache and touching the center of the screen and the lower right corner one does not always get the menu about the cache page. kinda hard to explain that but there is a menu that is about the cache -- like details, found, hints, description --
and a page that gives a menu about the something else. will have to look next time but is is not the one about the cache.
it is the little thing that make a unit usable and magellan appears to not have it right.
this is the forth unit i have used and although it has lots of features it is still the least usble.
or most difficult-- not user friendly-- too many buttons to push, and then not get what is needed.
very poor support from magellan. although the guy (seems to be the same one every time)can answer some questions he very often wants to refer the question to someone else and that seems to be when
the support dies. never hear from magellan, not even a response that they got the question. nothing.
from using magellans products it appears that they are not real cachers just someone trying to sell a product.
off soapbox now.
#7
Posted 03 May 2012 - 08:59 AM
k7da, on 03 May 2012 - 06:25 AM, said:
not in the same line but a couple of niggles with this unit.
not being able to edit the coords on a puzzle cache.
not being able to search for a cache by name.
seems to take too many keystrokes to get to the place needed to do something
not having consistent menu options.
like when on the page looking for a cache and touching the center of the screen and the lower right corner one does not always get the menu about the cache page. kinda hard to explain that but there is a menu that is about the cache -- like details, found, hints, description --
and a page that gives a menu about the something else. will have to look next time but is is not the one about the cache.
it is the little thing that make a unit usable and magellan appears to not have it right.
this is the forth unit i have used and although it has lots of features it is still the least usble.
or most difficult-- not user friendly-- too many buttons to push, and then not get what is needed.
very poor support from magellan. although the guy (seems to be the same one every time)can answer some questions he very often wants to refer the question to someone else and that seems to be when
the support dies. never hear from magellan, not even a response that they got the question. nothing.
from using magellans products it appears that they are not real cachers just someone trying to sell a product.
off soapbox now.
not being able to edit the coords on a puzzle cache.
not being able to search for a cache by name.
seems to take too many keystrokes to get to the place needed to do something
not having consistent menu options.
like when on the page looking for a cache and touching the center of the screen and the lower right corner one does not always get the menu about the cache page. kinda hard to explain that but there is a menu that is about the cache -- like details, found, hints, description --
and a page that gives a menu about the something else. will have to look next time but is is not the one about the cache.
it is the little thing that make a unit usable and magellan appears to not have it right.
this is the forth unit i have used and although it has lots of features it is still the least usble.
or most difficult-- not user friendly-- too many buttons to push, and then not get what is needed.
very poor support from magellan. although the guy (seems to be the same one every time)can answer some questions he very often wants to refer the question to someone else and that seems to be when
the support dies. never hear from magellan, not even a response that they got the question. nothing.
from using magellans products it appears that they are not real cachers just someone trying to sell a product.
off soapbox now.
You are correct about not being able to edit the cache coordinates, but let me tell you what is going on. Magellan has been working very closely with Groundspeak and Groundspeak told them that they preferrred that the users not be able to edit the coordinates of the caches on the GPSrs. I've, however, been working with Magellan on this issue and shown them that this is a must and they're working to correct this issue in a coming firmware update.
As far as being able to search for a cache by name - you can! All you have to do is go the the Geocache Sort & Search menu and type in the name or ID of the cache or any part of the name or ID and it will limit the list to those perameters.
Concerning the access to the Geocache information through the menu on the lower right menu shortcut. Anytime you have a GOTO set to a Geocache the Geocache options are available on the menu. Also, you can program one of the hard buttons on the left side of the unit to also bring up the Geocache list, if a goto is not set, or with the click of the button - it will bring up the current cache information for you, which is something that Magellan has added due to a request from us users.
k7da - please understand that I'm not getting on a soapbox here - but I do want you to understand what is going on. You also said that the guys at Magellan are obviously not Geocachers. Well, I'm one of their main beta tester and I'm approaching my 6k mark and I'm constantly feeding information to them from my experience and also from users input from both this forum and the eXplorist forum at http://www.exploristforum.com, so if you have any input I'm more than willing for forward it to Eric, who is the Magellan Outdoors Product Manager. Also, Magellan is taking steps to gain more knowledge concerning how these units are being used in the field. One example of this is this coming Tuesday 5 of the top designers from Magellan Outdoors are coming to Barstow, CA, where I live and I'm going to be taking them out four wheeling, ATVing and hiking all while Geocaching so they can see everything about how these units are being used from how these units are being mounted in the vehicles, how well they work with riding gloves on, to being able to read the screens while doing 45mph on an ATV and so on - so Magallen is listing and they're working to give us the best products possible.
So, I invite you to help me out by forwarding your input directly to me (David - Zukicacher@gmail.com) and I'll compile it and pass it on so that we can see about getting these issue resolved and therefore we get the best products that our money can buy.
Thanks
David
Magellan Insider
#8
Posted 03 May 2012 - 09:06 AM
k7da, on 03 May 2012 - 06:04 AM, said:
as you are approaching the cache the 710 is indicating position but as you get within about 20 feet it stops responding. and if you walk on past at 20 to 50 feet it will begin responding again. sometimes you must go further. if you stop and wait for 30 sec to 60 sec and turn around and walk back toward the cache again it will sometimes work and more often then not the distance to cache and the arrow will stop responding again. i saw this same type of response on a explorist gc also.
my caching buddy has a garmin 60csx and walking beside him, his will track right down to the cache
if this is the only behavior i can expect from this unit then i will sale it.
my caching buddy has a garmin 60csx and walking beside him, his will track right down to the cache
if this is the only behavior i can expect from this unit then i will sale it.
As far as the locking on your unit - this is not normal for a 710. Please run the firmware update on your unit, even if it has the current firmware and let me know if it corrects this issue. If it does not, I'll upload a copy of the files for a properly working unit to my server where you can download them and we'll see if that will fix the problem. If we cannot get this issue resolved through these steps I'll put you in contact with someone that will make sure that we get you a properly working unit.
David
Magellan Insider
#9
Posted 03 May 2012 - 07:11 PM
ok i'll get off my soapbox. i suppose most of the problem is coming from an other brand with totally different menu to this unit and not being able to find what i need in the menus to do what i want to do.
i'll admit that but the freezing up to me is poor sensitivity in the receiver. i saw that in my friends gc unit and it perplexed me that it was in this much more expensive unit and then no response from service was doing me in. my apologies. to all involved.
how should i go about loading the os again? just use the updater like before. i did update to 6.63 once two weeks ago.
i'll admit that but the freezing up to me is poor sensitivity in the receiver. i saw that in my friends gc unit and it perplexed me that it was in this much more expensive unit and then no response from service was doing me in. my apologies. to all involved.
how should i go about loading the os again? just use the updater like before. i did update to 6.63 once two weeks ago.
#10
Posted 03 May 2012 - 07:29 PM
david.
i've run the update again. sorry it was 6.33 and now is 6.33. as you suggested. it will be a couple of days before i will have a chance to go caching again. will post here what happens.
thanks. dave
i've run the update again. sorry it was 6.33 and now is 6.33. as you suggested. it will be a couple of days before i will have a chance to go caching again. will post here what happens.
thanks. dave
#11
Posted 06 May 2012 - 09:11 AM
My eXplorist 710 does what I think the OP is talking about. It seems to shut down when you are close to the cache. However, if I switch from Vehicle profile (after already hitting "Yes" to continue point to point) to Geocache profile, the screen is more responsive to my movements. I played around with several of the settings in the profile options, but couldn't figure out what was causing the difference.
By the way, what does the Smart Arrow do?
By the way, what does the Smart Arrow do?
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