Outgoing Mail Degraded

#1 kenalopod

Your IT Lackey

Group: Admin
Posts: 5
Joined: 07-March 12

Posted 29 July 2012 - 10:07 PM

Our primary mail server has suffered a hardware failure, and outgoing e-mail is currently degraded and taking much longer than normal to process outgoing e-mails. This affects notifications, Pocket Queries, password resets, as well as all other e-mail related services on the site.

We have identified the root issue, and deployed a temporary fix. The outbound mail servers are now catching up, and we hope all delayed outbound mail will be sent and everything will be back to normal in the next few hours.

Thank you all for your patience while repair this issue.

-Ken

#2 Sandy

Cacher from Down Under

Group: Guests
Posts: 932
Joined: 01-October 01

Posted 30 July 2012 - 08:10 AM

We are still catching up with emails and hope to have them sent out by midday Seattle time.

#3 Sandy

Cacher from Down Under

Group: Guests
Posts: 932
Joined: 01-October 01

Posted 30 July 2012 - 11:18 AM

Pending emails will have now been sent. We apologize for the delay and thank you for your patience.

#4 Sandy

Cacher from Down Under

Group: Guests
Posts: 932
Joined: 01-October 01

Posted 30 July 2012 - 02:51 PM

Correction: pending emails will be delayed until midnight Seattle time. All delayed emails should have gone out by this time. Thank you again for your patience.