500 server error

[+ToonYogi]

I get this error when I log a find... Only started today happened 4 times but it does log it.....

 

500 - Server Error

 

We're sorry, your request has resulted in an error.

If you feel that the page you are looking for should be available, please let us know. Otherwise, you may continue to use the site through its navigation, or browse the links below:

[+Ruddles1325]

I got the same error logging 2 caches just an hour or so ago. No such error 8 hours earlier.

[+Mad H@ter]

Same here, have to click back and then click submit again and it then works.

[+slammer47]

[quI am also getting the 500 server error. I have had no success in getting a found-it log to take after many tries even with clicking the back button as suggested might work.

[Moun10Bike]

I have notified our engineering team of this issue.

[+Kite and Hawkeye]

I was getting it when submitting logs from field notes. Despite the error, the logs did take.

[+Mad H@ter]

Seems to be fixed now, thanks

[+kristianmatthews]

Am having this same problem. Can submit logs for other waymarks, but for http://www.Waymarking.com/waymarks/WM4KN_Devils_Elbow_MO I get the error 500 despite reloading and resubmitting multiple times ;(

[+HerefordAnn]

I am getting this error when I try to access my profile details, as I cannot add an avatar

[Moun10Bike]

  On 6/25/2013 at 4:30 PM, trix93 said:

I am getting this error when I try to access my profile details, as I cannot add an avatar

 

Please try logging out and back in; we believe that the issue has been corrected.

[+HerefordAnn]

Thanks. I had been trying ever since I joined last week. Always the way, you write a message and the problem is solved without you checking before writing I now have an avatar, one hurdle out of the way! Thanks again.

[+literatesfla]

I am still having this issue - need to renew premium and I can't get in. 500 Server Error.

 

Thanks.

[+shejo]

The same here. I can't open Account Details. Everything else works fine, only Account Details doesn't work and gives a 500-Server error. Log out and close the site and open and log in again won't fix the problem.

What's wrong?

Edited June 26, 2013 by shejo

[+doparo]

I was getting the same message but only when I was trying to navigate to the account details page the rest of the site worked fine.

[Moun10Bike]

The engineering team is investigating this issue.

[+Harry Dolphin]

Getting the 500 - Server Error trying to access cache pages to log our finds. From both Internet Explorer and Chrome.

[+Gahzckull]

Having the same problem right now 500 - server error. Cant view any cache information. Anything els is ok.

Edited July 28, 2013 by Gahzckull

[+KRON family]

The transaction log for database 'GEO' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases

[+hirtle]

I have the same problem when I try to view my profile (500 server error). Tried other devices, same issue. Tried my daughter's account, her's works fine.

[+Geobun]

As of 8:00am pacific time, I'm still getting the 500 Server Error when I try to log into my profile. I logged out, rebooted my browser, and logged back in. Problem remains.

Edited July 29, 2013 by Wildbun

[+JoenGPS]

Same with us ..500 Server Error when trying to log into our profile. Yesterday it would not accept any logon credentials at all. I heard back from yesterday's issue this AM..

 

"Thank you for writing in about this. We have been experiencing technical difficulties with this functionality on our site. You should now be able to login to you geocaching account again.

 

We apologize for any inconvenience this has caused you."

 

They are having problems no doubt.

[+madherb]

Same here.

No access to my profile.

[+madherb]

  On 7/29/2013 at 4:58 PM, madherb said:

Same here.

No access to my profile.

Works again.

[+Cadologist]

Yep same here, did try the log off / relog in and still get the error.

[+Isonzo Karst]

  On 7/29/2013 at 4:58 PM, madherb said:

Same here.

No access to my profile.

 

I've tried both of my premium accounts, palmetto and Isonzo Karst - get 500 errors. My basic account, Megarie, can get to the profile at the moment.

http://www.geocaching.com/my/default.aspx

 

Firefox 14.0.1, Windows 7

[+Trekkin' and birdin']

Same issue here. Have tried logging in and out on both Chrome and IE. Can't get to my profile, just get that 500 error.

[+Armsey]

The error is back, seems like I can do anything on the website apart from view my profile either by clicking the ‘your profile’ button or using the drop down ‘your profile’ and the ‘quick view’

[+Mr. Wilson & a Mt. Goat]

I'm also getting the error trying to get to my profile.

Public profile works fine though.

[+The A-Team]

  On 8/2/2013 at 2:20 PM, Armsey said:

The error is back, seems like I can do anything on the website apart from view my profile either by clicking the ‘your profile’ button or using the drop down ‘your profile’ and the ‘quick view’

Funny, I'm experiencing the exact opposite. I can get everywhere except my quick view profile. Trying to get to that through various methods results in a 500. I'd post the server I'm on, but that information no longer seems to be in the source.

[adam_gti]

  On 8/2/2013 at 7:40 PM, Mr. Wilson & a Mt. Goat said:

I'm also getting the error trying to get to my profile.

Public profile works fine though.

 

Hi All, same here. All other functionality OK apart from 500 errros on my account profile (which I've never managed to access since joining). I raised a support request 7 days ago which has not yet been responded to. I've chased the call today.

 

I know my issue isn't local, as a friend can access their account profile fine on my machine, so this must be a user account issue (in my mind )

[Moun10Bike]

We believe that we have identified the cause of this issue. In a nutshell, it involves a user's "culture" - the language and region identified on their account - getting set to an unexpected value and causing the private account page to blow up. A fix has been made so that the page properly handles these unexpected values and will roll out with the next site release, currently scheduled for Sept. 17th.

[+NYPaddleCacher]

  On 9/10/2013 at 6:20 PM, Moun10Bike said:

We believe that we have identified the cause of this issue. In a nutshell, it involves a user's "culture" - the language and region identified on their account - getting set to an unexpected value and causing the private account page to blow up. A fix has been made so that the page properly handles these unexpected values and will roll out with the next site release, currently scheduled for Sept. 17th.

 

Good that you have it tracked down. 500 Server errors can sometime be difficult to fix.

 

For those that don't know, a 500 Server Error is basically a "catch all" error that is returned to a browser when a request (i.e. clicking on a link to a web page) is made to the server, and "something goes wrong" that isn't handled gracefully. It could be anything from a dropped database connection, running out of memory, or anything that causes the process which handles the request to terminate abnormally. For that reason, if you get a 500 Server Error, the more information that you can provide which tells the developers what you were doing at the time, the easier it will be to track down the problem.

 

 

[mepetya]

I'm getting the 500 - Server Error trying to access cache pages to log my find.

 

For examlple:

Spring Cone of Tihany

 

The most of awema's other caches occurs this error.

[Moun10Bike]

It looks like that is an error caused by the fact that you have your language set to Hungarian and are trying to access a Premium Members Only cache as a basic member. I'll enter a bug for the issue, and you can work around the error by setting your language to English, but note that you will not be able to access a PMO cache listing without upgrading. There are available options for basic members to log PMO caches, however.