Geocaching Website down?

[+two bison]

Is there, suddenly, a problem getting signed in?

[+peejay]

Is there, suddenly, a problem getting signed in?

 

I am getting a 500 - Server Error message :-(

[+van der Decken]

It appears so.

[Moun10Bike]

I have reported the issue to our engineering team.

[+lee737]

Down here. A big problem, I was just about to check out some local caches in a new city for us, then load on GPSr......

Lucky I downloaded all route pocket queries before we left, but that won't help us in the city of 3000 caches.

[+two bison]

I have reported the issue to our engineering team.

 

Thank you.

[+brendan714]

Maaaan, I was just in the middle of writing up a cache page and all the data was lost!

Guess that serves me right for not having a backup.

Still.....

[+Mausebiber]

Down around the world.

Greetings from German

[+cghove]

Also down in Norway as of 20:58 CET

[+sloth96]

Are API services down as well? They don't appear to be responding.

[+PulpFactory]

Also down in Belgium (500 - Server Error) both in Safari and Firefox on my MacBook.

[+KestrelAerie]

I had just hit the submit button for a rather lengthy cache log when the server went down. I'm fairly certain I lost that log, but I won't really know till the server is back up. Grrr.....

Edited December 17, 2016 by KestrelAerie

[+BabeonPC]

Down on an android browser (chrome) and Firefox here in Minnesota. Guess I can't fix that typo and upload an image

[+Bertrum]

Same here in the UK - Status page has not picked up on it yet Status Page

[+muron]

Down also in Switzerland - Error 500, Login not working.

[+Mausebiber]

Uptime: 100%

 

looks so much better and I have to say, the site is not down, I just can't log on

Edited December 17, 2016 by Mausebiber

[+missskitty]

Vacationing in U.K. Still down! Glad I checked the forum..... I thought it was something I was doing! 😜

[+the jumpers]

Log in not working in The Netherlands

[+TheVoytekBear]

Just as I was going to create and download PQs for my tomorrow whole day caching trip. Fortunatelly API access seems to work as maloo downloads caches. But stil...

[+Blue Meanie]

Same here. Can't login. GSAK is loading caches fine. But, account login is gone. -500 error.

[+emuc64]

Site ist still down from Germany - any news?

[+PhotoAddict]

Server is up, only loging fails...

PING results

 

Host tested: geocaching.com

Test performed from: New York, NY

Test performed at: 2016-12-17 20:16:42 (GMT +00:00)

PING geocaching.com (63.251.163.200) 56(84) bytes of data.

64 bytes from www.geocaching.com (63.251.163.200): icmp_seq=1 ttl=243 time=67.9 ms

64 bytes from www.geocaching.com (63.251.163.200): icmp_seq=2 ttl=243 time=68.1 ms

64 bytes from www.geocaching.com (63.251.163.200): icmp_seq=3 ttl=243 time=67.9 ms

64 bytes from www.geocaching.com (63.251.163.200): icmp_seq=4 ttl=243 time=68.0 ms

64 bytes from www.geocaching.com (63.251.163.200): icmp_seq=5 ttl=243 time=71.9 ms

--- geocaching.com ping statistics ---

5 packets transmitted, 5 received, 0% packet loss, time 4077ms

rtt min/avg/max/mdev = 67.926/68.798/71.937/1.605 ms

[+luxan222]

Also in Czech republic down (21:20 CET).

[Moun10Bike]

Please be patient - the engineering team is at work right now trying to correct the problem.

[+Blue Meanie]

I'm in. Yea!

[+TheVoytekBear]

Seems to work now.

 

That's what you get when you modify web.config on weekends

[+carlohh]

Thanks for fixing the 500 error!

[Moun10Bike]

Thank you for your patience. The site is back up. No known changes were made to the site today, so the team is investigating what the underlying cause might have been.

[+thebruce0]

Thanks Moun10Bike, I was sure they were on it as soon as they knew about it (despite some rhetoric here )

[+Viajero Perdido]

Maaaan, I was just in the middle of writing up a cache page and all the data was lost!

Guess that serves me right for not having a backup.

Still.....

This is probably too late to help you, but... Some browsers (Firefox for sure) will keep your data, and will re-populate the form if you simply hit Back. Still have the error message open in a tab?

 

A while ago I complained that this data-saving stopped working with the new (complicated-by-Markup) cache log entry form, but magically somehow, that's no longer the case. (It's too easy to accidentally bump the mouse's Back button while composing an opus.) If it was Groundspeak who fixed that, many thanks!

 

the team is investigating what the underlying cause might have been.

Russians!

Edited December 17, 2016 by Viajero Perdido

[+Lear61]

Thanks for maintenance. Anything works well now.

[+missskitty]

Thanks! Up and running again!

[+HHL]

Thanks.

 

Frohes Jagen

hans

[+jellis]

Thanks moun10bike. I was doing this from my iPhone and didn't see this

[+two bison]

Thanks to Moun10Bike for monitoring the thread and giving us feedback. So often it feels like no one is monitoring things when there is a problem ... appreciate that that was not the case here today.